8 Aug, 2025

People gearing up for the Western Secondary in Southern California see that “technology” is on the agenda. (Of course, it is always on every agenda, right?) Is the making of baby carrots considered “technology”? When Google tells you that part of its sales business was hacked, do you even care? On Monday, Jessica Evett, SVP of Product Strategy and Technology Ops, CloudVirga, discussing how to think about what point of sale means now? Where is the data we need and how do we collect and verify it for approval? Embalmers don’t read this Commentary, nor do they use a lot of technology: Embalmers are on this list of jobs least likely to be affected by AI. (Remember the source.) There’s also a list of jobs in that link likely to be most affected by AI. Ugh. Do you need digital project intelligence, helping your forecast your, and your company’s, business? There’s Shilo AI; “the innovative force in real estate technology” that just raised $2.6 million in its latest funding round. Don’t forget: Never take meeting notes again. Get transcripts, automated summaries, action items, and chat with Otter.AI to get answers from your meetings. (Today’s podcast can be found here and Sponsored by Total Expert, the purpose-built customer engagement platform trusted by hundreds of modern financial institutions. Total Expert turns customer data into actionable insights that help lenders engage and guide consumers through complex financial decisions. Hear an interview with Ardley’s Nathan Den Herder and Taylor Potter on borrower behavior and loan data from portfolios in the second quarter.)

15 Jul, 2025

Here’s a cool password: 2 444 66666 8888888 9. (You can figure it out.) I’m no IT wizard, but some are. Do you want AI to open your emails and create drafts for you to reply to them? Fyxer does exactly that. Goldman Sachs is piloting an autonomous software engineer, Devin, from AI startup Cognition, marking a significant advancement in AI integration. Devin, capable of handling complex tasks with minimal human intervention, could soon join Goldman’s 12,000 developers, potentially scaling to thousands of AI engineers depending on use cases. I didn’t make the cut for Facebook, uh, Meta’s new “Meta Superintelligence Labs” group with their salaries in the eight-figure range. (For those of you who think in basis points, that’s north of $10,000,000 out of Mark Zuckerberg.) But everything isn’t peaches and cream. You have stories like, “OpenAI Hits the Panic Button.” While AI governance is a growing concern for financial services leaders, two recent surveys suggest there might be a knowledge and strategy gap at the board level. Nasdaq’s most recent Global Governance Pulse survey notes that board members were asked which skills and experience would expand their board’s composition and ensure alignment to the organization’s strategy, artificial intelligence and machine learning topped the list, according to. (Today’s podcast can be found here and this week’s are sponsored by Ocrolus. Ocrolus is transforming the mortgage industry with AI-powered data and analytics, featuring cutting-edge tools for automated indexing, income analysis, and discrepancy insights that empower underwriters to make timely, confident lending decisions. Hear an interview with Ocrolus’ Rebecca Seward on how Ocrolus is redefining mortgage underwriting with its Inspect platform, enabling real-time condition creation and automated loan reviews to improve quality, reduce costs, and streamline operations for lenders of all sizes.)

15 Jul, 2025

Here’s a cool password: 2 444 66666 8888888 9. (You can figure it out.) I’m no IT wizard, but some are. Do you want AI to open your emails and create drafts for you to reply to them? Fyxer does exactly that. Goldman Sachs is piloting an autonomous software engineer, Devin, from AI startup Cognition, marking a significant advancement in AI integration. Devin, capable of handling complex tasks with minimal human intervention, could soon join Goldman’s 12,000 developers, potentially scaling to thousands of AI engineers depending on use cases. I didn’t make the cut for Facebook, uh, Meta’s new “Meta Superintelligence Labs” group with their salaries in the eight-figure range. (For those of you who think in basis points, that’s north of $10,000,000 out of Mark Zuckerberg.) But everything isn’t peaches and cream. You have stories like, “OpenAI Hits the Panic Button.” While AI governance is a growing concern for financial services leaders, two recent surveys suggest there might be a knowledge and strategy gap at the board level. Nasdaq’s most recent Global Governance Pulse survey notes that board members were asked which skills and experience would expand their board’s composition and ensure alignment to the organization’s strategy, artificial intelligence and machine learning topped the list, according to. (Today’s podcast can be found here and this week’s are sponsored by Ocrolus. Ocrolus is transforming the mortgage industry with AI-powered data and analytics, featuring cutting-edge tools for automated indexing, income analysis, and discrepancy insights that empower underwriters to make timely, confident lending decisions. Hear an interview with Ocrolus’ Rebecca Seward on how Ocrolus is redefining mortgage underwriting with its Inspect platform, enabling real-time condition creation and automated loan reviews to improve quality, reduce costs, and streamline operations for lenders of all sizes.)

8 Jul, 2025

* **Increased Adoption:** Florida real estate is seeing rising adoption of tech tools for buying, selling, and managing properties.
* **iBuyers:** Companies like Opendoor and Offerpad operate in select Florida markets, offering instant offers and streamlining sales, but often at a cost (fees can be higher than traditional agent commissions).
* **Virtual Tours & 3D Models:** Becoming increasingly common, especially since 2020, allowing buyers to remotely view properties and assess layouts.
* **Data Analytics & AI:** Used for property valuation, market trend prediction, and identifying investment opportunities, providing sellers with insights for pricing strategies.
* **Online Portals:** Zillow, Realtor.com, Redfin are heavily used in Florida for property searching, showcasing listings with detailed information and neighborhood data.
* **Smart Home Technology:** Integration of smart home features like thermostats, security systems, and lighting is becoming a selling point, particularly appealing to tech-savvy buyers.
* **Remote Closings:** Some Florida counties are embracing digital closing processes, enabling faster and more convenient transactions.
* **Challenges:** Tech adoption varies across different regions and demographics; digital divide remains a factor; data privacy and security concerns persist.
* **Agent Adoption:** Real estate agents are leveraging CRM systems, marketing automation, and virtual assistants to improve efficiency and customer service.

28 Jun, 2025

Florida’s real estate market is increasingly impacted by technology.

* **Adoption:** Over 80% of Florida real estate agents utilize some form of technology for marketing and sales, including virtual tours and social media.
* **Buyer Behavior:** Approximately 75% of Florida homebuyers begin their search online.
* **iBuyers & AI:** iBuyers like Opendoor and Offerpad are active in Florida, offering instant online offers, though market share remains below 5%. AI-powered tools are emerging for property valuation and lead generation.
* **Data Security:** Cybersecurity threats are rising; breaches involving real estate transactions in Florida increased by 15% in the last year.
* **Fintech:** Mortgage tech streamlines applications, potentially reducing closing times by up to 20%, but reliance on algorithms raises concerns about bias.
* **Smart Home Tech:** Smart home features are increasingly desirable; homes with integrated systems sell for an average of 5% more in select Florida markets.

25 Jun, 2025

AI doesn’t have an NMLS number. (Zillow has never, ever set foot in a house for that matter.) Do you own a computer? Most in lending do. Elon Musk? I guess not. A courtroom twist in Musk’s war with OpenAI has revealed a stunningly bizarre detail about the self-described Techno King: His lawyers say that he doesn’t own a computer. (We know that President Trump has a telephone, and in fact the Trump Organization’s T1 phone is likely to be made in China.) A big topic at mortgage conferences is Artificial Intelligence. But AI seems to be becoming more lifelike. For example, Sesame AI is a “cutting-edge AI voice model that delivers natural and expressive speech synthesis. Perfect for content creators, developers, and businesses looking to add lifelike voices to their applications.” Send in some photos of yourself, and watch a film of you created saying the dialog you type in.) Scary. To no one’s surprise, a Microsoft study found that relying on AI kills your critical thinking skills. (Today’s podcast can be found here and this week is sponsored by Optimal Blue. OB bridges the primary and secondary mortgage markets to deliver the industry’s only end-to-end capital markets platform, helping lenders maximize profitability and operate efficiently so they can help American borrowers achieve the dream of homeownership. Today’s has an interview with Polunsky Beitel Green’s Marty Green on why Fannie Mae and Freddie Mac’s exit from conservatorship must be carefully structured to preserve market stability, and protect borrowers, lenders, and the broader economy.)

23 Jun, 2025

For many, business is slow out there, and the industry waits for the House vote on the abusive trigger lead bill. Depository banks continue to focus on residential lending in their own footprint while scaling back distant originations, and IMBs continue to look at staffing with a critical eye. A safe prediction is that this will continue, although people have grown more skeptical of others making predictions to grab headlines. A recession has yet to materialize, nor has a tidal wave of delinquencies and foreclosures. In fact, quite the opposite: The OCC Mortgage Metrics Report, First Quarter 2025 showed that 97.6 percent of mortgages included in the report were current and performing at the end of the quarter, an increase from 97.4 percent one year earlier. And The percentage of seriously delinquent mortgages decreased from the first quarter of 2024. MLOs motor forward and on today’s episode of Now Next Later at 10am PT, Sasha and Jeremy welcome Jake Vermillion, CMO at Mortgage Champions, to discuss the evolving role of mortgage loan officers and its impact on training and performance. (Today’s podcast can be found here and this week is sponsored by Optimal Blue. OB bridges the primary and secondary mortgage markets to deliver the industry’s only end-to-end capital markets platform, helping lenders maximize profitability and operate efficiently so they can help American borrowers achieve the dream of homeownership. Today’s has an interview with Argyle’s John Hardesty on what’s driving lender migration in the LOS and POS space, how tech stacks are being evaluated more strategically, why “conversion” matters more than ever in verification workflows, and what true interoperability means for mortgage fintech.)

12 Jun, 2025

“I was always a home builder, but lately I’ve developed an apartment complex.” Here in Florida, so many structures are made of stucco because stucco is fairly inexpensive, creates a great finished look, and is easy to apply to homes constructed with concrete blocks. But it can be damaged as a house shifts and settles over time. Companies like Icon, or COBOD International, are making news with their 3-D printed homes (and communities) that build houses layer by layer with cement-based material. But they have generated more headlines than buildings: “Building houses that work twice as good in half the time at the half the price” is a noble goal. The method is largely used to construct walls while conventional methods are used for foundations, floors, roofs, and finishes. Builders have created innovation arms… Lennar, for example, has LenX). Speaking of which, MBA Chairperson Laura Escobar echoed what every MLO in Florida, and most around the nation, know: make homeowner’s insurance and HOA fees part of the pre-qual discussion. (After 6:30AM PT today’s podcast can be found here and this week’s are presented by Flyhomes, the leading wholesale lender for Buy Before You Sell solutions. Whether your borrowers run into DTI issues, need to unlock home equity for down payment, make a stronger, cash-like offer, or even move potentially with no cash out of pocket, Flyhomes provides a full suite of financial products to help them move forward, before selling their current home. Hear an interview with Jeremy Potter and Brian Levy on how the conforming credit box that once offered liquidity to the mortgage market is now fading into obsolescence with the rise of products like non-QM and other creative lending solutions.)

6 May, 2025

This is the month of the MBA’s National Secondary in Manhattan. For some trivia, the nickname “The Big Apple” originated in the 1920s in reference to the prizes (or “big apples”) rewarded at the many racing courses in and around New York City. However, it wasn’t officially adopted as the city’s nickname until 1971 as the result of a successful ad campaign… So ads do matter. Mark Zuckerberg thinks that ads will soon all be generated by AI. Not so with legal issues, right? Not so fast: In the UK, Garfield is offering basic legal work that is AI generated. Will AI generate actions for humans to follow? “Rob, did the CFPB send out a memo outlining its priorities going forward?” Yes, it did, unfortunately through the former Twitter: X. Here’s the memo. Things like supervisory exams will drop by 50 percent because they’re expensive, a shift in attention to depository institutions and away from non-depository companies. And a focus on actual fraud against consumers. (Today’s podcast can be found here and this week’s are sponsored by HomeEQ, the fully digital HELOC from Arc Home, which empowers brokers to quickly provide borrowers with easy access to their home equity. Brokers can benefit from competitive compensation, along with comprehensive training and a complete marketing plan designed to help them re-engage former clients and grow their business. Hear an Interview with Vesta’s Mike Yu on hype versus reality when it comes to AI tech in mortgage, and how companies can vet technology vendors.)

2 May, 2025

Fortunately for the readers of this Commentary, we don’t receive federal funding, so it won’t be cut… Unlike groups like NPR and PBS which the Trump Administration call “biased.” Most media have advertising as a source of funding, and speaking of ads, Mark Zuckerberg says ads will soon be handled entirely by AI. Doubt it. But for those interested in lending and artificial intelligence, “artificial” being the key word, here is a story about how high rates and low volumes are accelerating the Rise of AI-Enabled Mortgage Lenders. But technology isn’t going away, and is often a topic on today’s Last Word at 10AM PT, Brian Vieaux, Kevin Peranio, and Robbie Chrisman explore the impact of recent economic news and falling mortgage rates on the housing and lending markets. They’ll also reflect on key takeaways from the 109th tech-heavy TMBA Annual Conference and preview what’s ahead in the busy spring conference season. (Today’s podcast can be found here and this week is sponsored by CreditXpert, the credit optimization platform that helps today’s top mortgage originators and more than 60,000 mortgage professionals qualify more applicants, make more competitive offers, reduce LLPA premiums and close more loans. Hear an interview with Realfinity’s Kipper Bush on how embedded finance can empower real estate professionals with seamless mortgage solutions at the point of sale.) Software, Products, and Services for Lenders and Brokers Leading Lenders: Risk, Reward, and Reinvention dives into how industry leaders are embracing change, overcoming challenges, and driving innovation in today’s market. Produced by HousingWire in partnership with Polly, this exclusive docuseries showcases the people and platforms changing how pricing, automation, and strategy intersect. Each episode takes you inside a different lending organization to share their unique perspective on the industry and how they are raising the bar. Episode 1 features Kristin Ankeny Bickenbach of New American Funding, sharing how the company is leveraging strategic technology and automation to empower their loan officers and lead in a tightening mortgage landscape. NAF has redefined how loan officers engage with crucial parts of the mortgage process, including the lock desk, secondary marketing, and customer service. From intuitive pricing systems to high-touch lock desk support, NAF’s strategy prioritizes speed, accuracy, and adaptability while staying rooted in its people-first values. View episode!